Personal information

We are committed to protecting your personal information and your right to privacy. ShadowOptions respects the privacy of both visitors and members of shadowoptions.ai ("the site"). When you visit the site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site and information about how you interact with the Site. This automatically-collected information helps us improve and optimize user experience of the shadowoptions.ai and helps us track any web application issues that may arrise before they are reported.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect information from you including your name, email address and phone number (optional for notifications). ShadowOptions partnered with Stripe for payments, where all payment processing is handled securely on Stripe's website. Payment information that includes billing address, shipping address and credit card number is secured with Stripe and is not shared or stored with ShadowOptions. We use the your personal information that we collect to process orders placed through the Site. Additionally, we use your personal information to communicate with you, screen orders for potential risk or fraud and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. We also use contact information for the purpose of sending notifications if you choose to receive notifications.

Sharing personal information

We share your personal information with third parties to help us use your personal information, as described above. For example, we use payment processing from PayPal, Stripe and Host Merchant Services to power our online store. We also use Google Analytics to help us understand how our customers use the site. we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive or to otherwise protect our rights.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Whenever we collect sensitive information (such as credit card data) that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser or looking for “https” at the beginning of the address of the webpage. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. When you place an order through the site, we will maintain your order information for our records unless you ask us to delete this information.